Managed IT Services
Enterprise IT. Nonprofit Heart.
Comprehensive IT support for nonprofits and schools—from help desk to strategic planning.
Service Overview
Everything you need to know about this service.
Our Managed IT Services bring enterprise-level technology support to mission-driven organizations at prices that respect your budget. We handle everything from daily help desk requests to long-term IT strategy, so you can focus on your mission.
What makes us different? Our technicians are graduates of our workforce programs—skilled professionals who understand community service firsthand. When you partner with Forever Forward, you're not just getting IT support; you're helping create jobs for fathers and youth in our community.
We use industry-leading tools and best practices developed for Fortune 500 companies, adapted for the unique needs of nonprofits and educational institutions.
What's Included
Key features and benefits of this service.
24/7 Monitoring
We watch your systems around the clock, catching problems before they impact your work.
Help Desk Support
Your staff gets friendly, knowledgeable support whenever they need it.
Security First
Proactive security updates, threat monitoring, and compliance support.
Strategic Planning
Quarterly business reviews and technology roadmaps aligned with your goals.
Predictable Costs
Flat monthly pricing means no surprise bills—budget with confidence.
Community Impact
Every dollar you spend helps train and employ fathers and youth.
Pricing
Transparent pricing designed for nonprofit budgets.
Foundation
For small nonprofits just getting started with IT support.
- Basic monitoring and alerts
- Email and phone support (business hours)
- Microsoft 365 setup and management
- Quarterly check-ins
- Up to 15 users
Growth
Our most popular package for established nonprofits and schools.
- 24/7 monitoring and management
- Unlimited help desk support
- Advanced security suite
- Monthly reporting
- Quarterly business reviews
- On-site support included
- 15-75 users
Enterprise
Full-service IT partnership for large or complex organizations.
- Everything in Growth, plus:
- Dedicated account manager
- Custom SLA guarantees
- vCIO strategic services
- Compliance support (HIPAA, etc.)
- Priority on-site response
- 75+ users
All pricing is customized based on your organization's needs. Contact us for a detailed quote.
Our Process
How we work with you from start to finish.
Discovery Call
We learn about your organization, current IT setup, and challenges.
Assessment
Our team evaluates your infrastructure and identifies opportunities.
Proposal
You receive a detailed plan with transparent pricing—no surprises.
Onboarding
We deploy our tools and train your team on the new support process.
Ongoing Support
Enjoy peace of mind with proactive management and responsive support.
Technology We Use
Not Sure What You Need?
Take our free 5-minute IT assessment and get a customized service recommendation with pricing tailored to your organization.
Get in Touch
Ready to discuss managed it services for your organization?